Two Tips to Avoid Trouble with the New Generation Victor Reader Stream

August 1, 2015 | 2 Comments

by Marvin Commerford, Second Sense Technology Tutor

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The Second Generation Victor Reader Stream‘s Wi-Fi feature has added many great features to a great device.  However, it has also opened up the possibility for problems that didn’t exist on the original Stream.  Here are two tips to decrease the possibility of some problems.

  1. The Stream puts all downloaded content like books, podcasts, NFB Newsline, etc. onto its internal memory.  The internal memory holds about 2.5 GB when it is empty.  So, if you subscribe to many podcasts and download a good supply of NLS books to your Stream, you may possibly fill this memory up.  I recommend you move your downloaded content to your SD card so you can make sure you don’t fill up the internal memory.  If the internal memory is full, your Stream may not work properly.  You can use the THREE key to delete items. The THREE key also is used to move downloaded content to the SD card by pressing it twice.
  2. Make sure the Stream is not downloading content when you turn it off or turn off Wi-Fi.  The POUND/CONFIRM key is your friend here.  Press and hold this key and the Stream will tell you your battery and download status.  It is possible to corrupt the internal memory if you power the Stream off before downloads have been completed.  If you don’t have time to wait for downloads to complete, you can cancel all downloads in the online menu.

Marv is one of Second Sense’s Technology Tutors.  If you have questions about your Victor Reader Stream, give Marv a call at 312-236-8569 on Thursdays.

2 comments on “Two Tips to Avoid Trouble with the New Generation Victor Reader Stream”

  1. Shaun Hunter says:

    Why does the Victor Reader sometimes fail to recognize that the SD card has content on it? Even when there is?

    1. Second Sense says:

      I’d actually like to know more about the specific situation to provide a complete answer.

      I have seen cases where there was content on the card but it was put in the wrong place for the content type. In another instance, music that was saved wasn’t showing up. When looked at the card on the computer I found that the music was in an unsupported format. The Stream ignores invalid content.

      Short answer. Make sure content is put where it belongs on the card.

      If the Stream says “no media” when you start it there may be a problem with the card. This sounds like a tutor call to me; we could go through steps to try to figure out what’s going on.

      Just call 312-236-8569 to schedule a time with Marv for a free phone call consultation. Marv is at Second Sense on Thursdays from 8:30 to 3:30 pm.

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